FAQ

Shipping Information

  • Your package will be delivered within 24 hours in within Lagos and between 3 to 5 days for outside Lagos deliveries.

  • Lagos: Mainland-1,000-1,500

  • Lagos: Island- 1500-1700

  • Outside Lagos-

 

Refund & Exchange Policy

  • We will only accept never worn, unwashed or defective merchandize with the original tag attached within 24hrs of receiving.
  • We will offer refund or exchange, however transportation cost will be borne by the buyer.
  • Items such as underwear and earring are final sale.

 

Terms and Conditions

  • We will not be held responsible for late delivery of products due to:
  • Last minute of order from the customer
  • Adverse weather conditions such as rain.
  • Incomplete or incorrect delivery address and phone number.

 

Where are we located?

We are located in Canada but operate from Lagos.

Which countries do you source your merchandize from?

Canada and United States of America

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Kiddiezmart